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Logging Into Your NextEra CRM

NextEra Marketing

1 min read

Your NextEra CRM brings your leads, customer conversations, and connected marketing tools into one place. Here’s how to access your account and what to do if you have trouble logging in.

Before You Start #

Make sure you have:

  • The email address connected to your NextEra CRM account
  • Access to that email inbox in case you need a setup or password reset email

Not sure which email is connected to your account? Contact the NextEra team and we’ll help.

Setting Up Your Login for the First Time #

When your account is ready, you may receive an email with a link to set up your login.

  1. Open the welcome email from NextEra.
  2. Select the setup link.
  3. Create a password that meets the security requirements shown on screen.
  4. Go to app.nexteraadvertising.com.
  5. Log in using your email address and new password.

If the NextEra team already helped you set up your login, you can go straight to the login page.

Don’t see the setup email? Check your Spam or Junk folder. If it’s still missing, contact us and we’ll help you get set up.

[VISUAL: NextEra CRM login screen with the email and password fields highlighted]

How to Log In #

  1. Go to app.nexteraadvertising.com.
  2. Enter the email address connected to your account.
  3. Enter your password.
  4. Sign in.
  5. If you’re asked for a security code, follow the prompts on screen.

Tip: Bookmark the login page so it’s easy to find next time.

Forgot Your Password? #

If you can’t remember your password:

  1. Go to app.nexteraadvertising.com.
  2. Select Forgot Password.
  3. Enter the email address connected to your account.
  4. Check your inbox for the password reset email.
  5. Open the email and follow the reset link.
  6. Create a new password that meets the requirements shown on screen.
  7. Return to the login page and sign in.

[VISUAL: Login screen with Forgot Password highlighted]

If the Reset Email Doesn’t Arrive #

Try these quick checks:

  • Give the email a few minutes to arrive.
  • Check your Spam, Junk, or Promotions folders.
  • Make sure you entered the email connected to your NextEra CRM account.
  • If you requested more than one reset, use the newest email.

Still not seeing it? Contact the NextEra team so we can check your account.

Still Having Trouble Logging In? #

Before reaching out, try:

  1. Make sure you’re using app.nexteraadvertising.com.
  2. Double-check the email address you entered.
  3. Use Forgot Password if you’re unsure of your password.
  4. Refresh the page or try a private or incognito browser window.

If you see a message saying your account doesn’t exist, you don’t have access, or the problem continues, contact NextEra. We can check the account-level setup for you.

What Happens Next #

Once you’re logged in, you’ll see your dashboard.

Next, continue to A Quick Tour of Your Dashboard for a simple overview of what you’ll see inside your NextEra CRM.